🌐 Customer Support Agent
Customer Support Agent helps teams with inquiries, after-sales, and knowledge answers.
Problem
- The work still depends on a few people and is hard to repeat.
- Context is scattered across tools, so handoffs drop details.
Solution
- Map the workflow
- Connect the data
- Produce a result
- Review with a person
Live demo
Chat demo · Phase one is a simulation so you can check the interaction and the deliverable. It will not write to your live CRM, WeChat, or store.
Customer Support Agent Demo
SimulatedTry the inputs and deliverables. Outputs are demo data—no production systems or live publishing.
User
What can Customer Support Agent help with?
AI
Customer Support Agent is a simulated demo. It shows how the agent takes a request, uses your systems, and returns something a person can edit.
Workflow
- 01Take the input
- 02Understand the goal
- 03Call tools
- 04Produce a result
Architecture
Input
Business goal, Existing material, Constraints
Agent
Customer Support Agent
Tools
Ticketing, Knowledge base
Output
Findings
Implementation: LLM + RAG + Tool Calling
Input
- Business goal
- Existing material
- Constraints
Output
- Findings
- Next steps
- A draft a person can edit
Stack
- LLM
- Prompt
- Tool Calling
- RAG
- Knowledge base
API
- Ticketing
- Knowledge base
GitHub
https://github.com/langchain-ai/langgraph/blob/main/docs/docs/tutorials/customer-support/customer-support.ipynbEstimate
Reference range ¥15,000 - ¥50,000. This estimate follows the current scope and changes with how deep the integrations go. It is not a market list price.
FAQ
Who is Customer Support Agent for?
Teams that need help with inquiries, after-sales, and knowledge answers.
How long does it take?
A reference timeline is 5-15 days. It changes with how many systems you connect.
Related cases
Support
🎧Unmanned support system
Answer around the clock, look up orders, shipping, and the knowledge base, and hand the context to a person when the rules say so.
- Stack
- LLM · RAG
- Time / difficulty
- 10-20 days · Intermediate
B2bu5916u8d38u5de5u5382 U552eu540eu8d28u68c0 Erp helps teams with inquiries, after-sales, and knowledge answers.
- Stack
- LLM · Prompt
- Time / difficulty
- 5-15 days · Intermediate
B2bu5916u8d38u5de5u5382 U5ba2u670du5e94u7b54 U540eu53f0u770bu677f helps teams with inquiries, after-sales, and knowledge answers.
- Stack
- LLM · Prompt
- Time / difficulty
- 5-15 days · Intermediate
Want this agent in your company?
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